Search results: “Passenger rights”

Cancelled or delayed flights in the UK: what passengers are entitled to

Passengers whose flights are cancelled or delayed by air traffic control problems may be entitled to refunds, alternative transport and assistance. Extra compensation is generally unavailable when the disruption results from “extraordinary circumstances”.

• UK rules can give passengers a choice between a refund and alternative transport at no extra cost.
• Food, communication and accommodation may be required after set delay thresholds.